Instructor-led Online Training |SSA

Learn how to maximise the value of your EBSCO resources with Mandisa Lakheni, Senior Customer Training Specialist.

Register now for upcoming training sessions

Each month, EBSCO runs a wide range of complimentary online training classes across our resources. It does not matter if you are currently subscribed to a resource or just want to learn about a product you are considering, these classes are a fun and interactive way to discover more. Our local training specialists can answer any questions, and recorded sessions can be viewed later or passed on to colleagues.

Email [email protected] if you have challenges with registering.

New EBSCOhost User Interface 
Demonstration & Open Questions

Join in for a full preview of the new EBSCOhost. We will cover improvements in accessibility, full-text viewing, sharing and citation tools and the new MyEBSCO Dashboard. We'll also discuss go-live preparation tips and optional customisations available in EBSCO Experience Manager. Bring your questions and we’ll explore together!

illustration of EBSCOhost UI with a user holding a magnifying glass

EBSCO Discovery Service: What's New and What's Next

Join us to explore the latest enhancements and integrations. We'll also take a look at the EBSCO Discovery Service (EDS) development roadmap and support documentation available on EBSCO Connect. Bring your questions to discuss!

illustration of new EDS UI

EBSCO eBooks

Ideal for librarians and library patrons, this session will cover: searching, browsing and downloading e-books, as well as managing personal preferences via the MyEBSCO folder.

student reading eBook next to a big eBooks tablet

EBSCOhost: Advanced Searching Tips

In this micro session, you will learn some powerful Advanced Search tips you can employ to improve the quality and precision of your search strategies, including how to employ different search modes, field codes, Boolean operators (and, or, not) and search history.

Illustration of EBSCOhost Passport icon on screen with books in background

Get ready for Library orientations and training with EBSCO Connect

This session introduces EBSCO Connect, EBSCO's customer community site - providing access to product documentation, promotional and training materials, as well as customer support case management and forums to facilitate peer-to-peer information sharing. This session will focus on preparing for library orientations using EBSCO Connect; understanding EBSCOhost databases, search strategies, tutorials, training PPT, Libguides and more. 


Illustration of a virtual training with gears and charts surrounding the browser

EBSCO Discovery Service: What's New and What's Next

Join us to explore the latest enhancements and integrations for our EBSCO Discovery Service (EDS) platform. We'll also take a look at the development roadmap and review helpful support resources available from EBSCO Connect. Bring your questions to discuss! 

illustration of new EDS UI
Illustration of graphs and charts

EBSCOadmin: Usage reports and analytics

This session will introduce accessing and scheduling standard usage reports in EBSCOadmin; highlight alternative reports to explore as well as review usage analytics.

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Person reading book on tablet

EBSCOhost Collection Manager (ECM): Ordering and managing e-books

These sessions provide an overview of the service and a review of the main features, including searching, browsing, and ordering individual e-books and subject sets and collections.

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Can't find the session you're looking for?

To find other training sessions hosted by Mandisa for Sub-Saharan Africa, click the "More sessions" link below and type Mandisa Lakheni in the search bar or visit the EBSCO Academy on EBSCO Connect.

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Want to be the first to know about new sessions?

These complimentary online classes are a fun and interactive way to learn more about EBSCO products and improve your skills and knowledge. Our local training specialists can answer any questions, and recorded sessions can be viewed later or passed on to colleagues. Sign up to the bi-monthly newsletter and be the first to find out what classes are offered each month!